SHIPPING POLICY

When do you ship?

We ship items out as soon as possible. Please allow 2-3 days for processing time.

Where do you ship?

We ship both domestically and internationally.

How do you ship?

Most of our orders ship via USPS

How much does it cost for shipping?

Shipping costs will be calculated based on weight and location of where the shipment is going to.

Standard Shipping Policies

-If no one is home to sign for the package, the delivery service will leave it at the door.

-We are not responsible for packages that may be delivered while a recipient is out of town, has moved, or if any part of the address is incorrect. If we get charged for an incorrect address, we reserves the right to bill you for this fee, so please be sure to verify all of your information.

-We are not able to give refunds or credits for shipments that may be delayed to due the shipping company. Please understand once the package has left our facility, we are no longer held liable to any delays in transit. If the shipping company gives us a refund for the shipping costs for a mistake they made, we will pass along the refund to you.

-If your product arrives damaged please contact us within 24 hours and we will replace the damaged product. Please note photos may be required for damage claims.

RETURN POLICY

If you have to consider a refund or return, we first want to say thank you. Thank you for supporting our mission to inspire development and change in the world around us. We appreciate your effort to support charities and missions that are working to make this world a better place.

We also strive to make sure your experience with Trosnade. and our products is the best it possibly can be and we want to make it right in anyway we can. Please contact _________ to request a return or exchange within 30 days of receiving the product.